Horizon West Plumbing and Gas
Bio
Horizon West Plumbing and Gas is a fully licensed and insured family-owned plumbing company headquartered inside the Horizon West community at 16562 Olive Hill Drive in Winter Garden, making it the only plumbing contractor on this list with a physical address within the CDP itself. Founded in 2020 by principal John W. Drew, the company serves both residential and commercial clients throughout Horizon West and surrounding west Orange County neighborhoods. Horizon West Plumbing and Gas provides a one-year warranty on all piping, free consultations, and 24-hour emergency service, with BuildZoom scoring placing it in the top 5 percent of all Florida licensed contractors.
Top Services
- Water Heater Repair and Installation
- Gas Line Installation and Capping
- Drain Cleaning
- Leak Detection and Repair
- Water Softener Installation
What Sets Them Apart
- Only plumber on this list with a Horizon West residential address. A physical presence inside the community means faster drive times, familiarity with the subdivision layouts and home-builder pipe systems common to Horizon West's newer construction.
- BuildZoom score of 108, top 5% of 191,428 Florida contractors. Independent contractor analytics confirm that despite the company's relatively young age, its permit activity and project quality benchmark among Florida's top performers.
- One-year warranty on all piping installed by the company. A written one-year piping warranty provides Horizon West homeowners with documented coverage on installed materials, a guarantee not all local plumbers commit to explicitly.
- Gas line installation and capping as a named service specialty. Horizon West's newer master-planned homes frequently require gas line work for outdoor kitchens and appliance upgrades, and Horizon West Plumbing and Gas's gas licensing covers these jobs without a separate trade contractor.
- Free consultations offered for all service inquiries including remote assessments. The company's willingness to conduct phone and remote-based consultations before dispatching reduces unnecessary service call fees for straightforward diagnostic situations.
Choice Plumbing Orlando
Bio
Choice Plumbing Orlando is a licensed and insured plumbing company with more than 25 years of Central Florida experience, operating from Old Winter Garden Road in Orlando and serving Horizon West as a named primary market. The company holds a BBB A+ rating and a 4.8-star aggregate rating from more than 660 verified reviews across three independent platforms. Choice Plumbing guarantees arrival within one hour of dispatch or the service call is free, a concrete accountability commitment. The company is a plumbing-only operator covering residential and commercial work across Orange, Seminole, Osceola, Lake, and Polk counties and provides 24/7 emergency service without after-hours surcharges.
Top Services
- Water Heater Repair and Replacement
- Drain Cleaning and Unclogging
- Repiping and Fixture Installation
- Sewer Line Cleaning and Repair
- Water Filtration System Installation
What Sets Them Apart
- One-hour arrival guarantee: free service call if late. The company's contractual commitment to arrive within 60 minutes is backed by a financial remedy, making it one of the most specific and enforceable punctuality promises offered by any plumber serving Horizon West.
- 4.8-star rating from 664-plus reviews across three verified platforms. Multi-platform review validation reduces the risk that ratings are inflated by a single favorable source and confirms quality consistency across diverse customer types.
- BBB A+ rated with Horizon West listed as a primary service area. The company explicitly names Horizon West on its service area page, confirming regular technician routing to the community rather than occasional coverage.
- 25-plus years of Central Florida plumbing experience. A quarter century in the same market means Choice Plumbing's team has worked through the full range of Orange County construction eras, including the master-planned communities that define Horizon West.
- No after-hours surcharge on emergency calls. Horizon West homeowners facing a pipe failure on a weekend or holiday are not penalized with extra fees, removing a financial barrier that discourages prompt emergency calls.
Lapin Services
Bio
Lapin Services has provided plumbing, septic, and sewer solutions to Central Florida since 1958 and lists Horizon West as a dedicated service area on its website. The company is led by President Dennis Lapin and owner Linda Lapin, with General Manager Chris Dunn overseeing field operations. Lapin holds BBB accreditation and a 4.9-star rating from more than 1,000 Birdeye reviews, making it one of the highest-rated multi-service contractors in the region. The team covers residential plumbing, septic tank pumping and repair, sewer installation, and drain field services for the growing Horizon West and Winter Garden residential market.
Top Services
- Sewer Line Repair and Replacement
- Septic Tank Pumping and Repair
- Drain Cleaning
- Water Heater Installation
- Water Filtration Systems
What Sets Them Apart
- Serving Central Florida since 1958, the longest operational history on this list. More than 67 years of continuous operation in the same region means Lapin's team has unmatched familiarity with the full range of Orange County residential construction, from mid-century homes to current Horizon West master-planned development.
- 4.9-star rating from 1,004-plus Birdeye reviews. Near-perfect aggregate ratings from over a thousand customers across a multi-decade operating history provide exceptional statistical confidence in the company's service consistency.
- Dedicated Horizon West service page on the company's website. Lapin explicitly names Horizon West as a primary service area with its own dedicated web page, confirming active regular dispatch to the community rather than general county coverage.
- Full septic and sewer capability alongside standard plumbing. Portions of Horizon West's outer parcels remain on private septic systems, and Lapin's combined plumbing and septic licensing covers both in-home plumbing and septic field work without subcontracting.
- Three named executives provide transparent ownership and management accountability. President Dennis Lapin, owner Linda Lapin, and GM Chris Dunn are publicly identified, giving Horizon West clients direct accountability contact points that anonymous franchise locations rarely provide.
Shamrock Plumbing and Drain Cleaning
Bio
Shamrock Plumbing and Drain Cleaning has served Central Florida since 2003, operating from Old Winter Garden Road in Orlando, which positions it along the main corridor connecting Orlando to the Horizon West community. The company has earned a 4.8-star rating from more than 2,300 customer reviews and is a six-time Angi Super Service Award winner. Shamrock reports more than 80,000 repipes completed across its service history and provides 24/7 emergency response every day of the year. The company covers residential and commercial plumbing with strong specialization in repiping, drain cleaning, and water heater services for the Horizon West and west Orange County market.
Top Services
- Whole-House Repiping
- Drain and Sewer Cleaning
- Water Heater Installation and Repair
- Sewer Repair and Replacement
- Water Softening Systems
What Sets Them Apart
- Old Winter Garden Road address places the company along the direct Horizon West corridor. Shamrock's physical location on the primary road connecting Orlando to Horizon West reduces dispatch transit time compared to companies operating from east or south Orlando locations.
- 4.8 stars from 2,351-plus reviews, highest review volume on this list. No other plumbing company serving Horizon West has accumulated a comparable combination of high rating and review count, providing the strongest statistical evidence of sustained quality.
- 80,000-plus repipes completed company-wide. Horizon West's newer construction often uses PVC or PEX pipe, but surrounding older communities on the same dispatch routes have aging copper and polybutylene systems that frequently require full repipes, an area where Shamrock's volume gives it clear expertise.
- Six consecutive Angi Super Service Awards. Annual recognition requires consistent performance across all reviewed categories and cannot be earned through a single exceptional year, making it a reliable quality benchmark over time.
- 24/7/365 emergency dispatch including major holidays. The company explicitly covers emergency calls on holidays, a gap that many smaller Horizon West-area plumbers leave uncovered during peak personal time.
Herrell Plumbing
Bio
Herrell Plumbing has provided residential and commercial plumbing, drain cleaning, and gas piping services to Central Florida since 1970. The company is BBB accredited since June 2000 and serves the Horizon West and west Orange County market through its Orlando dispatch hub. With more than 55 years of local experience, Herrell's licensed technicians cover gas appliance hook-ups, gas leak detection, hydro-jetting, sewer camera inspection, and comprehensive fixture work. The company operates on a 24-hour basis and is noted in customer reviews for honest pricing and transparent diagnostics, particularly on drain and gas line calls.
Top Services
- Gas Piping and Appliance Hook-Up
- Drain Cleaning and Hydro-Jetting
- Water Heater Replacement
- Whole-House Repiping
- Sewer Camera Inspection
What Sets Them Apart
- BBB accredited since June 2000, 25-plus consecutive years. A quarter-century of uninterrupted BBB accreditation is among the longest active accreditation records of any plumber serving the Horizon West market, providing durable evidence of ethical business conduct.
- Founded in 1970, 55 years of Central Florida plumbing expertise. Five-plus decades of local experience gives Herrell's technicians institutional knowledge of plumbing failure patterns across the full range of Orange County residential construction eras.
- Gas piping specialist, relevant to Horizon West's outdoor kitchen and appliance market. The community's high proportion of newer custom and semi-custom homes with outdoor living spaces creates strong demand for gas line extension and appliance hook-up services that Herrell's gas licensing covers directly.
- In-house hydro-jetting for root intrusion and grease blockages. High-pressure jetting resolves blockages that standard snaking leaves behind and is particularly effective for Horizon West properties near conservation easements where tree root intrusion into drain lines is a recurring issue.
- Customer reviews consistently cite transparent pricing and honest diagnostics. Multiple third-party reviews specifically note that Herrell technicians identify and resolve actual issues without recommending unnecessary repairs, a differentiator in a market where upsell pressure is common.
Harvey Baker Plumbing
Bio
Harvey Baker Plumbing is an Orlando-based residential and commercial plumbing contractor founded in 2006 by Harvey Baker, a licensed plumber with more than 30 years of personal industry experience. The company holds a BBB A+ rating with accreditation since August 2007 and has earned a 4.7-star rating from more than 330 Birdeye reviews. Serving Orange, Osceola, and Seminole counties including the Horizon West area, Harvey Baker Plumbing provides 24/7 emergency service, backflow testing and certification, high-pressure water jetting, and lift station maintenance alongside standard residential plumbing. The company is locally owned and family operated.
Top Services
- Sewer and Drain Cleaning
- Water Heater Repair and Replacement
- Backflow Testing and Certification
- High-Pressure Water Jetting
- Repiping
What Sets Them Apart
- BBB A+ accredited since August 2007, nearly 18 years of maintained standing. Nearly two decades of continuous top BBB ratings reflects a clean complaint resolution record across a large and diverse residential client base in Orange County.
- Backflow testing and certification as an in-house licensed service. Many Horizon West HOA-governed communities require annual backflow certification for irrigation systems, and Harvey Baker's licensed backflow certification capability means homeowners can fulfill this requirement without sourcing a separate contractor.
- Founder Harvey Baker brings 30-plus years of personal plumbing experience. A company built on the founder's own hands-on expertise, rather than on a purchased franchise model, reflects a culture of technical precision that pervades hiring and training standards.
- High-pressure water jetting for commercial and residential drain clearing. Harvey Baker's jetting capability addresses the grease, scale, and root intrusion that standard snaking cannot clear, beneficial for Horizon West homes with older irrigation-adjacent drain systems.
- Lift station maintenance and repair for commercial Horizon West clients. Horizon West's ongoing commercial and mixed-use development creates periodic demand for lift station service, a capability few residential-focused plumbers in the area can provide under their own license.
Frank Gay Services
Bio
Frank Gay Services has operated across Central Florida since 1976, founded by Frank Gay, who passed the state master plumber examination as one of the youngest licensed masters in Florida at the time. The company serves Horizon West and surrounding west Orange County with plumbing, HVAC, and electrical services from its Orlando headquarters. With more than 16,500 Birdeye reviews at a 4.6-star average, Frank Gay Services has accumulated the largest customer review portfolio of any company on this list. The company offers 24/7 emergency dispatch, upfront pricing, and a satisfaction guarantee across all residential plumbing services.
Top Services
- Plumbing Repair and Maintenance
- Tankless Water Heater Installation and Repair
- Water Filtration and Softener Systems
- Whole-Home Repiping
- Drain Cleaning
What Sets Them Apart
- 16,500-plus Birdeye reviews, the largest review portfolio serving Horizon West. Volume at this scale eliminates statistical noise and provides the most reliable picture of typical service outcomes available from any single plumbing company in the market.
- Founded in 1976 by master plumber Frank Gay. Nearly five decades of continuous local operation in the same market means Frank Gay's technicians have serviced the complete construction history of Orange County, including every generation of Horizon West's phased development.
- Multi-trade licensing for plumbing, HVAC, and electrical under one company. Horizon West's newer construction frequently presents simultaneous system issues, and Frank Gay's multi-trade capability allows resolution of complex cross-discipline failures in a single service visit.
- Same-day emergency dispatch enabled by a large technician fleet. The company's fleet size across Central Florida ensures that Horizon West emergency calls are answered same-day even during high-demand periods, a logistical advantage that smaller operators cannot match.
- Upfront pricing commitment before work begins on all residential jobs. Flat-rate written estimates before any work starts give Horizon West homeowners cost certainty on plumbing projects, removing the billing uncertainty that open-ended hourly pricing creates.
Drain Genie Plumbing Services
Bio
Drain Genie Plumbing Services is a family-owned Central Florida plumbing company founded in 2008 by owner John Bodrato, who maintains personal project oversight from estimate through completion. The company serves Horizon West and the broader Orange and Seminole County market with residential and commercial plumbing, holding a 4.8-star rating from more than 1,700 Birdeye reviews and a 5.0 on Angi. Drain Genie offers a preventative maintenance agreement that delivers priority scheduling and a 10-percent service discount to enrolled customers. The company provides 24/7 emergency dispatch and extends commercial-grade service to small businesses and retail tenants throughout the Horizon West area.
Top Services
- Drain Cleaning
- Water Heater Repair and Replacement
- Emergency Plumbing
- Slab Leak Detection
- Kitchen and Bathroom Plumbing
What Sets Them Apart
- 4.8 stars from 1,783 Birdeye reviews with a perfect 5.0 on Angi. Consistent top performance across two independent high-volume review platforms confirms quality that holds across job types and customer profiles rather than peaking in a narrow specialty.
- Owner John Bodrato personally oversees every project from start to finish. Direct owner involvement on each job is cited repeatedly in customer reviews as a primary driver of Drain Genie's above-average quality consistency.
- Preventative Maintenance Agreement delivers 10-percent discount and priority scheduling. Horizon West homeowners who enroll lock in a concrete financial benefit and front-of-queue dispatch priority, especially valuable during seasonal surge periods when plumbing demand spikes.
- Founded in 2008, 17 years of family-owned Central Florida operation. Nearly two decades of local focus produces strong vendor relationships, code familiarity, and technician tenure, all of which translate into service consistency that newer entrants cannot replicate.
- Commercial plumbing capability extends to Horizon West's growing retail and restaurant base. As Horizon West's commercial corridors develop, Drain Genie's ability to service commercial-scale plumbing needs under its existing license benefits the area's business tenants alongside homeowners.
Teles Plumbing and Drains
Bio
Teles Plumbing and Drains was established in 2017 by an owner who brought more than 26 years of prior plumbing field experience to the new venture. The company serves Horizon West and surrounding Orange County communities as part of its broader Central Florida service area. Teles carries a 5.0-star rating on Angi and a 4.8-star average from 77 Yelp reviews and operates as a plumbing-only business focused on residential and commercial drain cleaning, water heater service, repiping, and sewer camera inspection. The company provides 24/7 emergency response and is listed as an active business on Nextdoor serving multiple Central Florida neighborhoods.
Top Services
- Drain Cleaning
- Water Heater Installation and Repair
- Whole-House Repiping
- Sewer Camera Inspection
- Leak Detection and Repair
What Sets Them Apart
- 5.0-star Angi rating combined with 4.8 across 77 Yelp reviews. Perfect scores on Angi alongside strong multi-review Yelp performance establish a consistent quality signal across two platforms with different reviewer demographics.
- Owner carries 26-plus years of plumbing expertise, predating the 2017 company founding. Horizon West clients benefit from a technician whose experience base is significantly deeper than the company's young age would suggest, eliminating the learning curve typical of newer operators.
- Plumbing-only focus without multi-trade upsell pressure. Every technician Teles dispatches is a dedicated plumber, not a cross-trained generalist, which benefits Horizon West clients dealing with technically specific or diagnostically complex plumbing problems.
- Active Nextdoor business profile serving Central Florida neighborhoods. Community-level Nextdoor activity reflects organic neighbor referral networks rather than paid advertising, indicating genuine reputation built through the quality of individual service visits.
- 24/7 emergency response from an owner-operated company. After-hours emergency callers to Teles are more likely to reach an experienced technician directly rather than routing through a corporate call center, resulting in faster and more accurate triage of urgent plumbing situations.
Modern Plumbing Industries
Bio
Modern Plumbing Industries is a family-owned Central Florida plumbing contractor founded in 1975, operating from Winter Springs and serving the Horizon West and west Orange County market as part of its broad regional coverage. The company holds a BBB A+ accreditation and a 4.9-star rating from more than 1,400 verified reviews, placing it among the most highly rated plumbing companies in the state by aggregated customer feedback. MPI provides residential, commercial, and industrial plumbing construction and offers 24/7/365 emergency dispatch with no after-hours surcharge. The company is a member of the Oviedo-Winter Springs Regional Chamber of Commerce and carries a BuildZoom score in the top 3 percent of Florida contractors.
Top Services
- Drain and Sewer Repair
- Water Heater Services
- Whole-House Repiping
- Leak Detection
- Water Treatment Systems
What Sets Them Apart
- 4.9-star rating from 1,400-plus verified reviews, highest score on this list. The combination of near-perfect rating and large review volume places MPI at the top of any objective quality ranking for Central Florida plumbing companies serving the Horizon West area.
- Family-owned and operated since 1975, 50 years of uninterrupted local history. Half a century of consistent family ownership eliminates the service disruptions and standard dilution that accompany acquisitions, rebranding, or private equity ownership changes.
- BBB A+ accreditation with a zero-unresolved-complaint record. Active A+ standing with no outstanding complaints reflects a documented customer service culture that resolves issues before they escalate to formal BBB filings.
- Residential, commercial, and industrial plumbing construction under one license. Horizon West's ongoing development includes residential, commercial, and mixed-use construction simultaneously, and MPI's industrial-grade licensing means it can handle the full spectrum of projects across the growing community.
- 24/7/365 emergency dispatch with no night or weekend surcharge. No after-hours upcharge removes a financial penalty that discourages Horizon West homeowners from calling promptly during an active plumbing emergency, improving outcomes by enabling faster response.
